UX Usability Testing + 1
Max 8-10 hours of work
Deadline week 17
Product expected:
· A survey to use post usability testing or testing a prototype
· Criteria description for using the result of the survey (the numbers)
More about the task:
We want to be able to collect input from our end-users validating the quality and usability of a specific HRIT system, process or service. The purpose is to assess the user-friendliness and the self-service readiness of the system.
Today we conduct many usability tests with our end-users and use the System Usability Scale test (SUS-test), however this approach and the results are not reflecting the observations made by us during the usability tests and we would like to try out a different survey/different questions.
Our idea is to have a survey for users to fill in after having tested a system or a prototype within following criteria:
· App. 5-8 questions
· Measure on a scale from 0- 5
· The survey should match a global audience
· The questions should be generic so that Novo Nordisk can use them as a post survey for all kinds of UX tests
· Availability in an online survey format (Novo Nordisk can provide the format – · SharePoint online or Qualtrics)
· Clear criteria definition on how to use the numbers
· E.g. above 5, system is suited for self-service, below 5 re-test needed and further usability improvements needed etc.
· Can we justify launching the system as self-service based on the results?
· Is it relevant to make a different scale or use the results differently, if the end-user uses the system on a regular basis compared to seldom e.g. daily versus monthly – monthly vs yearly?
Therefore you cannot make a bid on this job.
Job start
ASAPWorkplace
2880 Bagsværd
Some on-site work or meetings required
Ends: Apr 20, 2020
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