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Dan Twiss , Maidstone, United Kingdom


Experience

25 - 40 years

Other titles

Head of Sales National Account Manager Business Development Manager Sales Agent/ Call Centre Manager/ Contracts Manager

Skills

New Business Development Strategy and business development Marketing B2B Sales Sales Strategy + 9 more

I'm offering


Markets

United Kingdom

Links for more

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Language

English
Fluently

My experience

2010 - 2020   job
Head of Sales European WaterCare.
MS Office, Word, Excel, Outlook, Powerpoint, OneNote, Access, Google Drive, Spreadsheets, Email, Presentations/Slideshows, Database Management, Social media, WebTyping, Enterprise systems, Research, Forecasting, Data mining, Data presentation, Resource management, Data engineering, Database management, Data and metrics interpreting, Reporting, Diagnostics, Creativity, Social media marketing, paid social media advertising, Writing, Email marketing and automation,
Funnel management, UX Design, Data visualization, Google Analytics and Google Search, AdWords, Facebook Paid Ads,


Directed Sales & Operations as an active member of the senior leadership team. Grew sales profitably into distributors, OEM's and Group Operators in foodservice and coffee markets.

Data-driven marketing, Analytics, Data visualization, SEO Campaign management, Visual communication, Slideshows, Research Data analysis, Reporting, Persuasion, Business knowledge, Budgeting, Project management, Hiring, FinanceOffice management skillsLogisticsNew business developmentNegotiatingPlanningProject scheduling, Strategic planning, Project lifecycle management, Financial modeling, Forecasting, Performance tracking, budgeting, grammar, punctuation, spelling, vocabulary,
Note-taking, Letter writing, Email writing, Business writing, reports, press releases, content management, Data visualization, Academic writing, Copywriting, SEOEditing, Journalism, Proposal writing, Social media, Presentation writing


* Introduced sales plan generating an additional £250k in annual revenue by capitalising on
opportunities in NPD, venturing into new markets, cross-selling and up-selling.
* Developed new 3rd party supply partnerships, now returning £150k in sales turnover, annually.
* Increased annual revenue by at least c.10% every year through effective training of individuals,
teams, solid customer retention activities and adapting quickly to convert new opportunities.
* Improved customer satisfaction rates by 27% and reduced service team cost by 30% through
improved planning, resourcing & expediting an enhanced Quality Control process.
* Raised £180k in new annual sales through the launch of new products into the marketplace.
* Added £24k in additional profit through the introduction of product recycling programme.
* Optimised several existing products generating an increase in profit of 20%.
* Successfully implemented SAP ERP system transforming customer service, onboarding,
production, distribution and pricing leading to a 23% increase in customer retention.
Foodservice, Word, Leadership, Onboarding, Customer service, Management, ADS, Sales, Analytics, Service, Content, Data engineering, Engineering, Npd, Resource management, SAP ERP, Adwords, Retention, SOLID, Visual communication, Office, Visualization, Google, Creativity, Campaign, Search, Production, Planning, Enterprise, Social, UP, Email marketing, Marketing, Design, Copywriting, SEO, Excel, Data Analysis, Social Media Marketing, Google analytics, Project Management, Advertising, Writing, UX Design, Powerpoint, Operations, Social Media, Forecasting, UX, Research, MS office, SAP, Data mining, ERP, Content Management, Training, Strategic Planning, Facebook, Automation, Database, C

2004 - 2006   job
National Account Manager Brita.
Customer-first, consultative approach. Developed strong relationships through consistent, clear
communication and training which led to a boost in existing sales & the creation of new business.

* Converted 140 customers to a warranty scheme securing a fixed annual increase of £70k.
* Increased distributor sales across the portfolio by 17% year on year for 2 years.
* Improved knowledge by training over 1000 customer staff and technicians.
* Conceived product registration process producing a 45% uplift in repeat business.
Account Manager, Training, Sales, Manager, LED

2001 - 2004   job
Business Development Manager Brakes.
Researched and prospected new business opportunities. Created tailored proposals & prepared
tender submissions for long term customer retention and maximum sustained profitability.

* Collaborated with NAMs to deliver £4.5m in annual sales into cost sector schools & hospitals.
* Increased own-brand product sales in 4 local authorities by 45%.
* Raised monthly visits by 50%, improvising communication and enhancing customer confidence.
* Boosted average order value by £270 in 3 London Boroughs.
Business development, Sales, Retention, Development, Manager

1994 - 2001   job
Sales Agent/ Call Centre Manager/ Contracts Manager SAGA.
Achieved promotion and success from telesales agent, rising to manage the department before
advancing on to develop skills in a commercial setting as Contracts Manager

* Awarded prizes for sales including a flight on Concorde, trip to Boston, a cruise & many gadgets.
* Consistently placed department 1st in the company for answer rates & booking conversions.
Contracts, Sales, Booking, Contracts, Agent, Manager


My education

n/a
Secondary, X 9


My resume

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